January 17, 2006

Broken Blackberry

Oh the sadness. Travelling for a week with a broken Blackberry - freaked out.

As another example of the shitty customer service from Verizon. They now have 100's of Verizon's store, yet you walk into one and you get treated with the most awful attitude.

I try and get a new one. Nope. Full retail. "How about a loaner, you know, to build a little customer rapport?"

"huh"

"How about you take a look at this and maybe kick it around in the back room and rub it on your ass for a little good luck"

weird look back

'Well, we are not allowed to handle those because of the liability......on and on.


I can't wait till I can Skype wirelessly! Verizon sucks big time!

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